If the National Taxpayer Advocate Nina Olson gives a long list of the most serious IRS problems, the Tax Resolution Institute understands why our clients have tax troubles with the IRS. Given the disarray being faced in 2015 by the Internal Revenue Service in terms of supporting taxpayers with reliable IRS customer service, is it surprising that you are facing tax resolution problems? The Tax Resolution Institute is here to help so please call (818) 704-1443 to access the support of a tax professional.

Serious IRS Problems Reported

serious IRS problems

Serious IRS Problems

According to the National Taxpayer Advocate’s report about 2014 and beyond, IRS customer service for taxpayers has reached low levels of performance that are unacceptable and only getting worse. Such service problems lead directly to tax debt compliance barriers and significant inconvenience for millions of taxpayers. This is not how the Internal Revenue Service was designed to operate and this only leads to additional problems when it comes to tax collections and the generation of more delinquent tax debt cases.

The 23 Most Serious IRS Problems –

  1. Due to the Delayed Completion of the Service Priorities Initiative, the IRS Currently Lacks a Clear Rationale for Taxpayer Service Budgetary Allocation Decisions
  2. The Lack of a Cross-Functional Geographic Footprint Impedes the IRS’s Ability to Improve Voluntary Compliance and Effectively Address Noncompliance
  3. The IRS Lacks a Permanent Appeals Presence in 12 States and Puerto Rico, Thereby Making It Difficult for Some Taxpayers to Obtain Timely and Equitable Face- to-Face Hearings with an Appeals Officer or Settlement Officer in Each State
  4. Volunteer Tax Assistance Programs Are Too Restrictive and the Design Grant Structure Is Not Adequately Based on Specific Needs of Served Taxpayer Populations
  5. Implementation of the Affordable Care Act May Unnecessarily Burden Taxpayers
  6. The Offshore Voluntary Disclosure (OVD) Programs Initially Undermined the Law and Still Violate Taxpayer Rights
  7. The IRS Does Not Ensure Penalties Promote Voluntary Compliance, as Recommended by Congress and Others
  8. The IRS Does Not Report on Tax Complexity as Required by Law
  9. The IRS Has No Process to Ensure Front-Line Technical Experts Discuss Legislation with the Tax Writing Committees, as Requested by Congress
  10. The IRS Does Not Sufficiently Incorporate the Findings of Applied and Behavioral Research into Audit Selection Processes as Part of an Overall Compliance Strategy
  11. Taxpayers Are Unable to Navigate the IRS and Reach the Right Person to Resolve Their Tax Issues
  12. The IRS Has Overlooked the Congressional Mandate to Assign a Specific Employee to Correspondence Examination Cases, Thereby Harming Taxpayers
  13. The IRS’s Failure to Include Employee Contact Information on Audit Notices Impedes Case Resolution and Erodes Employee Accountability
  14. Despite a Congressional Directive, the IRS Has Not Maximized the Appropriate Use of Videoconferencing and Similar Technologies to Enhance Taxpayer Services
  15. The IRS Does Not Clearly Explain Math Error Adjustments, Making it Difficult for Taxpayers to Understand and Exercise Their Rights
  16. Refund Disallowance Notices Do Not Provide Adequate Explanations
  17. The IRS Needs Specific Procedures for Performing the Collection Due Process Balancing Test to Enhance Taxpayer Protections
  18. Despite Some Planned Improvements, Taxpayers Experiencing Economic Hardship Continue to Be Harmed by the Federal Payment Levy Program
  19. Despite Congressional Actions, the IRS Has Failed to Realize the Potential of Offers in Compromise
  20. The IRS Does Not Comply with the Law Regarding Victims of Payroll Service Provider Failure
  21. The IRS’s Administrative Approval Process for Notices of Federal Tax Lien Circumvents Key Taxpayer Protections in RRA 98
  22. Statutory Notices of Deficiency Do Not Include Taxpayer Advocate Office Contact Information on the Face of the Notices

 A Grim List Of Serious IRS Problems

The list of serious IRS problems is dark and grim, and the Tax Resolution Institute is providing it to you so you understand why you need our help and why you should never go it alone when it comes to dealing with serious IRS problems. For the help you need, whether it’s an issue of tax professional support or tax resolution services, please call the Tax Resolution Institute at (818) 704-1443.