Nina E. Olson, the national taxpayer advocate, warned in a report that IRS customer service during the coming tax season would be the worst since 2001. As a tax resolution company backed by a traditional accounting firm, the Tax Resolution Institute wants our clients and potential clients to be aware of what is to come. If you need IRS help, expect long wait times on the phone and slower processing of filings in the coming season.
Bad IRS Customer Service In 2015
Federal taxpayers can expect the worst customer services from the Internal Revenue Service in 14 years. Budget cuts, reduced staffing and an increase in the number of tax returns will mean more headaches and greater frustration. Nina E. Olson writes in her report, “Taxpayers who need help are not getting it, and tax compliance is likely to suffer over the longer term if these problems are not quickly and decisively addressed.”